0424 503 372 [email protected]

Privacy Policy

Last updated: November 28, 2025

This Privacy Policy explains how We collect, use, store and disclose Your Personal Information when You use the Service. It also outlines Your rights under the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using the Service, You consent to the practices described in this Privacy Policy.

Page Highlights

Interpretation and Definitions

Interpretation

Words with initial capital letters have meanings defined below. These definitions apply whether they appear in singular or plural.

Definitions

For the purposes of this Privacy Policy:

  • Account means an account created for You to access parts of the Service.
  • Affiliate means any entity that controls, is controlled by, or is under common control with a party.
  • Company refers to Greater Sydney Plumbing Services, 28 Dickin Avenue Sandringham NSW 2219.
  • Cookies are files placed on Your Device that store browsing information.
  • Country refers to New South Wales, Australia.
  • Device means any device capable of accessing the Service.
  • Personal Information means information or an opinion about an identified individual or an individual who is reasonably identifiable, regardless of whether it is true.
  • Service refers to the Website.
  • Service Provider means a third-party engaged to perform services on behalf of the Company.
  • Usage Data refers to information automatically collected through the Service.
  • Website refers to Greater Sydney Plumbing Services, accessible from https://greatersydneyplumbingservices.com.au/
  • You means any individual or organisation using the Service.

Collecting and Using Your Personal Information

Types of Data Collected

Personal Information

We may collect the following Personal Information:

  • Email address
  • Name
  • Phone number
  • Address details
  • Usage Data

Usage Data

Usage Data may include:

  • IP address
  • Browser details
  • Pages visited and time spent
  • Device identifiers
  • Diagnostic data

This information is collected automatically when accessing the Service.

Tracking Technologies and Cookies

We use Cookies and similar technologies to improve Service performance and user experience. You may disable Cookies in your browser settings; however, some features may not function properly without them.

We use:

  • Necessary Cookies to provide essential functionality.
  • Acceptance Cookies to record cookie preferences.
  • Functionality Cookies to remember preferences.

Use of Your Personal Information

The Company may use Personal Information to:

  • Operate and maintain the Service
  • Manage Your Account
  • Provide and improve Our services
  • Communicate with You regarding updates, enquiries or support
  • Provide marketing information where permitted and not opted out
  • Respond to requests and enquiries
  • Conduct analytics and improve Service performance
  • Facilitate business transactions such as restructuring or asset transfers

Sharing Your Personal Information

We may disclose Your Personal Information:

  • To Service Providers assisting with operations
  • To potential buyers in a business transfer
  • To Affiliates who comply with this Privacy Policy
  • To business partners offering related services
  • In publicly accessible areas where You choose to share information
  • With Your consent

Retention of Personal Information

We retain Personal Information only for as long as required to fulfil the purposes for which it was collected or as required by law. Usage Data may be retained for analytics and security purposes for shorter periods unless otherwise legally required.

Transfer of Personal Information

Your Personal Information may be processed outside New South Wales. If data is transferred to overseas recipients, We will take reasonable steps to ensure compliance with APP 8, including ensuring the overseas recipient provides comparable privacy protections.

Your Rights to Access and Correct Information

Under the Privacy Act 1988 (Cth), You may:

  • Request access to the Personal Information We hold about You
  • Request corrections where information is inaccurate, incomplete or outdated

Contact Us to exercise these rights. Verification of identity may be required.

Delete Your Personal Information

You may request deletion of Personal Information where lawful. We may retain certain information where required for legal, regulatory or record-keeping obligations.

Disclosure of Personal Information

Business Transactions

Personal Information may be transferred in the event of a merger or sale. We will notify users before such a transfer where practicable.

Legal Obligations

We may disclose Personal Information if required by law or necessary to:

  • Comply with legal obligations
  • Protect Company rights or property
  • Investigate potential wrongdoing
  • Ensure the safety of users
  • Protect against legal liability

Security of Personal Information

We implement reasonable security measures to protect Personal Information. However, no internet-based service is completely secure, and We cannot guarantee absolute security.

Children’s Privacy

Our Service is not intended for individuals under 13. We do not knowingly collect Personal Information from children. If We learn that Personal Information has been collected from a child, We will take steps to delete it.

The Service may contain links to external websites. We are not responsible for their privacy practices. You should review the Privacy Policies of any third-party sites You visit.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on this page with the revised date. Continued use of the Service constitutes acceptance of the updated policy.

Contact Us

If You have any questions regarding this Privacy Policy, You may contact us:

  • By email: [email protected]
  • Via the Website: https://greatersydneyplumbingservices.com.au/
  • By phone: 0424 503 372

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